Design Monkey

Foster SMS — Delivery Timeline

Release plan · 1 July 2026 to target production cut-over early December 2026

 

Project start

1 Jul 2026

UAT hand-over

22 Oct 2026

Production cut-over

Early December 2026

Release 1 complete

23%

Responsibility key

  • Design Monkey — Core Build
  • Data (Client)
  • UAT (Client)
  • Integrations (Clixz, Prodware)
  • Contingency
  • Key milestone
  • Darker fill = progress to date

Release 1 — Launch Essentials

Everything required to receive, manage, progress, complete and financially process service work from day one.

Workstream
Jul 26
Aug 26
Sept 26
Oct 26
Nov 26
Dec 26
6
13
20
27
3
10
17
24
31
7
14
21
28
5
12
19
26
2
9
16
23
30
7
14
21
28

Core build, testing and UAT

Platform functionality, testing and hand-over

NAV core integrations (customers, sites, equipment, inventory, pricing, stock, orders)
70%
Users, permissions and service-partner workflows
80%
Basic van-stock visibility and manual adjustments
95%
Engineer companion app
30%
Service-call management (creation, triage, allocation, status, SLA, prioritisation)
80%
Shared mailbox integration (two-way sync, read status, sent items)
60%
Engineer workflow, worksheets, risk assessments, signatures, multi-visit
20%
Parts allocation, live stock checks, transfer and sales orders
70%
Operational monitors and action queues
10%
Engineer timesheets, supervisor approval and accounts export
20%
Basic quotation creation, send and download
50%
Supply-only orders (email-led interim process)
30%
System and integration testing
Contingency - pre-UAT buffer
Build complete - hand over for UAT
UAT cycle 1
Refinements, defect fixes and re-release
UAT cycle 2 and regression
Contingency - pre-cut-over buffer
R1. Interactive onboarding and training
Hypercare and post-launch support

Environment, data and cut-over

Production setup, imports, migration and go-live

Environment build and production setup
NAV production endpoints and integration configuration
Core data setup and reference imports
Red Zebra migration - trial run and data validation
Training and cut-over readiness
Red Zebra migration - dress rehearsal
Go / no-go decision
Red Zebra migration - final cut-over load
Production cut-over - go live
Today (—) Target cut-over (Early December 2026)

Post-launch roadmap — Releases 2 and 3

Indicative sequencing, listed in priority order. Dates are directional and confirmed release by release.

Workstream
Aug 26
Sept 26
Oct 26
Nov 26
Dec 26
Jan 27

Release 2 — Operational improvements and automation

Priority order

Enhanced inbox filtering and automated handling rules
20%
Automated / assisted engineer scheduling
Advanced parts and stock automation
20%
Quotation approval and payment via B2B portal
50%
Advanced van-stock management and reconciliation
R2 interim testing, UAT and refinements
Automatic order creation on quotation approval
Automated PPM generation and scheduling
Digital vehicle checks
KPI and management dashboards
Supply-only order automation and reconciliation
Expanded service-partner functionality and APIs
R2 testing, UAT, refinements and release hand-over
R2. Interactive onboarding and training

Release 3 — Future enhancements and added value

Priority order, scheduled from live-usage feedback

Wider customer portal
Customer self-service warranty claims
Sales / view-only portal
Third-party vehicle-tracking integration
20%
Central compliance matrix (engineers, partners, company)
40%
Additional reporting, analytics and forecasting
20%
Further customer and partner self-service
R3 testing, UAT and refinements
R3. Interactive onboarding and training
Today (—) Target cut-over (Early December 2026)

Detailed schedule

Every item on the timeline with its owner, dates and progress.

ItemResponsibilityStartFinishDurationProgress
Release 1 — Launch Essentials — Core build, testing and UAT
NAV core integrations (customers, sites, equipment, inventory, pricing, stock, orders)Integrations1 Jul 20264 Oct 202614 wks
70%
Users, permissions and service-partner workflowsDesign Monkey13 Jul 202628 Aug 20267 wks
80%
Basic van-stock visibility and manual adjustmentsDesign Monkey14 Jul 20268 Aug 20264 wks
95%
Engineer companion appDesign Monkey28 Jul 202611 Oct 202611 wks
30%
Service-call management (creation, triage, allocation, status, SLA, prioritisation)Design Monkey29 Jul 202627 Sept 20269 wks
80%
Shared mailbox integration (two-way sync, read status, sent items)Design Monkey17 Aug 202620 Sept 20265 wks
60%
Engineer workflow, worksheets, risk assessments, signatures, multi-visitDesign Monkey28 Aug 202623 Sept 20264 wks
20%
Parts allocation, live stock checks, transfer and sales ordersDesign Monkey25 Aug 202628 Sept 20265 wks
70%
Operational monitors and action queuesDesign Monkey8 Sept 202610 Oct 20265 wks
10%
Engineer timesheets, supervisor approval and accounts exportDesign Monkey12 Sept 20267 Oct 20264 wks
20%
Basic quotation creation, send and downloadDesign Monkey4 Sept 202611 Oct 20265 wks
50%
Supply-only orders (email-led interim process)Design Monkey28 Sept 202616 Oct 20263 wks
30%
System and integration testingUAT12 Oct 202618 Oct 20267 days
0%
Contingency - pre-UAT bufferContingency19 Oct 202623 Oct 20265 days
0%
Build complete - hand over for UATMilestone22 Oct 2026——
—
UAT cycle 1UAT22 Oct 20264 Nov 20262 wks
0%
Refinements, defect fixes and re-releaseDesign Monkey5 Nov 202618 Nov 20262 wks
0%
UAT cycle 2 and regressionUAT19 Nov 202625 Nov 20267 days
0%
Contingency - pre-cut-over bufferContingency22 Nov 202625 Nov 20264 days
0%
R1. Interactive onboarding and trainingContingency22 Nov 20262 Dec 202611 days
0%
Hypercare and post-launch supportDesign Monkey1 Dec 202625 Dec 20264 wks
0%
Release 1 — Launch Essentials — Environment, data and cut-over
Environment build and production setupDesign Monkey6 Oct 202612 Oct 20267 days
0%
NAV production endpoints and integration configurationIntegrations13 Oct 202619 Oct 20267 days
0%
Core data setup and reference importsData20 Oct 202626 Oct 20267 days
0%
Red Zebra migration - trial run and data validationData27 Oct 20262 Nov 20267 days
0%
Training and cut-over readinessUAT3 Nov 202621 Nov 20263 wks
0%
Red Zebra migration - dress rehearsalData22 Nov 202628 Nov 20267 days
0%
Go / no-go decisionMilestone28 Nov 2026——
—
Red Zebra migration - final cut-over loadData28 Nov 20263 Dec 20266 days
0%
Production cut-over - go liveMilestone3 Dec 2026——
—
Post-launch roadmap — Releases 2 and 3 — Release 2 — Operational improvements and automation
Enhanced inbox filtering and automated handling rulesDesign Monkey2 Sept 202610 Sept 20269 days
20%
Automated / assisted engineer schedulingDesign Monkey12 Sept 202622 Sept 202611 days
0%
Advanced parts and stock automationDesign Monkey25 Sept 20269 Oct 20262 wks
20%
Quotation approval and payment via B2B portalDesign Monkey5 Oct 202621 Oct 20262 wks
50%
Advanced van-stock management and reconciliationDesign Monkey15 Oct 202622 Oct 20268 days
0%
R2 interim testing, UAT and refinementsUAT19 Oct 202630 Oct 202612 days
0%
Automatic order creation on quotation approvalIntegrations21 Oct 20264 Nov 20262 wks
0%
Automated PPM generation and schedulingDesign Monkey24 Oct 202613 Nov 20263 wks
0%
Digital vehicle checksDesign Monkey1 Nov 202612 Nov 202612 days
0%
KPI and management dashboardsDesign Monkey1 Nov 202616 Nov 20262 wks
0%
Supply-only order automation and reconciliationIntegrations7 Nov 202622 Nov 20262 wks
0%
Expanded service-partner functionality and APIsIntegrations15 Nov 20263 Dec 20263 wks
0%
R2 testing, UAT, refinements and release hand-overUAT24 Nov 20264 Dec 202611 days
0%
R2. Interactive onboarding and trainingContingency5 Dec 202615 Dec 202611 days
0%
Post-launch roadmap — Releases 2 and 3 — Release 3 — Future enhancements and added value
Wider customer portalDesign Monkey1 Nov 202615 Nov 20262 wks
0%
Customer self-service warranty claimsDesign Monkey14 Nov 202623 Nov 202610 days
0%
Sales / view-only portalDesign Monkey22 Nov 202627 Nov 20266 days
0%
Third-party vehicle-tracking integrationDesign Monkey26 Nov 20267 Dec 202612 days
20%
Central compliance matrix (engineers, partners, company)Design Monkey3 Dec 20267 Dec 20265 days
40%
Additional reporting, analytics and forecastingDesign Monkey12 Dec 202622 Dec 202611 days
20%
Further customer and partner self-serviceDesign Monkey23 Dec 202630 Dec 20268 days
0%
R3 testing, UAT and refinementsUAT31 Dec 202611 Jan 202712 days
0%
R3. Interactive onboarding and trainingContingency13 Jan 202724 Jan 202712 days
0%

Release 1 build completes for UAT hand-over from mid to late September, excluding the Red Zebra data migration which runs in parallel through October. Contingency is held before UAT and before cut-over to protect the early December launch target.